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We utilize Digital River for our e-commerce operations.
Digital
River, one of the most trusted names in e-commerce and Web-based
technology, respects the privacy of our partners, clients and their
customers. Any and all information collected at this site, within
the Digital River Commerce Network Sever (CNS) and the Database
Security System (DSS), is held with the utmost care and will not be
used in ways not consented to.
What Information do we collect? How do we use
it?
When ordering from any of our partner
sites, Digital River must collect the purchaser’s name, email
address, mailing address, credit card number, and expiration date.
This allows us to process and fulfill orders and provide
notification of the order status.
When entering a contest,
sweepstakes or other promotional feature, Digital River may ask for
the entrant’s name, address and email address in order to administer
the contest and notify winners.
Digital River may use the
information we collect to notify our partners’ customers about
important functionality changes to the Web sites and/or special
offers. For any purchaser who does not want to receive this
information, please refer to the detailed instructions included in
every offer.
How
does Digital River protect customer
information?
Customers who buy through the
Digital River system are shopping on a secure server, which encrypts
all of the customer’s personal information including name, address
and credit card number. Encryption ensures that no one can access or
use personal information in an unauthorized manner.
A clear
opt-out option is available on any customer-service or client e-mail
Digital River sends.
Our commerce system was developed
in-house with security as it's number one priority. Digital River's
DSS is designed so that there is no direct access to the commerce
database – all transactions are controlled through a single entry
point. In essence, the DSS is a gatekeeper which controls the flow
of information between the commerce database and the end-user. This
single entry point allows Digital River to maintain the tightest
access control – eliminating (rather than closing) the
backdoor.
Digital River has made an investment in protecting
our clients’ and customers’ information utilizing the following
technologies:
Firewall Firewalls allow the use of
authenticated access and can prevent certain types of traffic from
entering the private network. Customizing the firewall according
to the network topology is essential to having a useful firewall
protection mechanism.
SSL (Secure
Socket Layers) Because we accept sensitive
information from end-users such as passwords and credit card
numbers, Digital River’s site uses SSL. This logic encrypts the
data being sent to the server from the browser using high-level
encryption technology. Once the data is received from customers on
the Digital River Network, it may be required that the data be
maintained for a certain period of time inside our private
network. Encrypting the data means it cannot be viewed in plain
text.
What about
cookies?
"Cookies" are small pieces of
information that are stored by your browser on your computer’s hard
drive. Digital River’s cookies are used only to identify the
customer, not to identify any specific customer traits. This allows
us to maintain consistency in the shopping basket and enable a more
pleasant shopping experience.
Digital River’s Privacy
Guarantee
Digital River will never rent or sell
our customer’s and client’s information to third
parties.
Note:
Digital River does not control how our partners use their customers’
information. Please refer to our individual partner sites for their
privacy statements.
Your Consent
At Digital
River, we believe in permission-based, email marketing. That's why:
- every order placed on a commerce site
within the Digital River network provides the customer with the
opportunity to notify us whether or not they would like to receive
future information, special offers, and communications via
email.
- every email served by Digital River on
behalf of our clients contains an opportunity for the customer to
decline future communications.
- client-specific and network-wide
suppression files are maintained at Digital River to ensure that
only those customers interested in receiving communications do
so.
- at any time, 24 hours a day and seven
days a week, a customer may contact Digital River via email at Privacy Policy
Contact and ask to be removed from future
emails.
If we decide
to change our privacy policy, we will post those changes on this
page so that you are always aware of what information we collect,
how we use it, and under what circumstances we disclose it.
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